Shipping policy
Shipping Policy
Effective Date: July 2026
At LAMU, we are dedicated to delivering your order with care and efficiency. Please review our shipping policy below.
1. Processing Time All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.
2. Domestic Shipping (Nigeria) We offer standard shipping across Nigeria. Estimated delivery times are 3–7 business days depending on your location. Delivery to major cities may be faster than remote areas.
3. International Shipping We ship to select countries worldwide. International orders typically arrive within 7–21 business days depending on the destination and local customs processing times. Exact timelines may vary.
4. Shipping Rates Shipping fees are calculated at checkout based on your location and order weight. Any applicable fees will be displayed before you complete your purchase.
5. Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the sole responsibility of the customer. LAMU has no control over customs processes and cannot predict associated costs or delays.
6. Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status through the carrier's website.
7. Delays While we strive to meet all estimated delivery windows, LAMU is not responsible for delays caused by carriers, customs clearance, weather, or other circumstances beyond our control.
8. Lost or Undelivered Packages If your package has not arrived within the estimated timeframe, please contact us at [your email address]. We will work with the carrier to investigate and resolve the issue promptly.
9. Incorrect Address Please ensure your shipping address is accurate at checkout. LAMU is not responsible for orders delivered to an incorrect address provided by the customer. Additional shipping fees may apply for re-delivery.
10. Contact For all shipping enquiries, please reach out to us at [yunglamu.official@gmail.com].